Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge a flat shipping fee of 4,75 € per order.
From a order value of 50.00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight.

We only offer shipping via DHL International Services and UPS (tracking included).

The prices and postage allowances for DHL are as follows (UPS may vary):

* Austria = 120,00 €*, Swiss und Lichtenstein = 200,00 €

Orders over 30 kg require another package.

Zone 1
Belgien, Dänemark,
Faroe Islands, Frankreich, Liechtenstein, Luxemburg, Monaco, Niederlande, Österreich, Polen, Schweiz und Tschechische Republik 

Zone 2
Andorra, Großbritannien, Italien, San Marino, Schweden, Slowakei, Slowenien, Spanien, Ungarn und Vatikanstadt


Zone 3
Albanien, Bosnien-Herzegowina, Bulgarien, Estland, Finnland, Griechenland, Irland, Island, Kroatien, Lettland, Litauen, Malta, Mazedonien, Moldau, Republik, Montenegro, Norwegen, Portugal, Rumänien, Serbien, Ukraine, Weißrussland und Zypern


Zone 4
Ägypten, Algerien, Georgien, Israel, Libyen, Marokko, Russische Föderation, Syrien, Tunesien und Türkei


Zone 5
Afhanistan, Armenien, Aserbaidschan, Bahrain, Bangladesch, Bhutan, Brunei, China, Volksrepublik, Hong-Kong, Indien, Indonesien, Irak, Iran, Japan, Jordanien, Kambodscha, Kanada, Kasachstan, Katar, Kirgisistan, Kuwait, Laos, Libanon, Malaysia, Malediven, Mexiko, Mongolei, Nepal, Nordkorea, Oman, Ost Timor, Papua-Neuguinea, Philippinen, Saudi-Arabien, Singapur, Sri Lanka, Südkorea, Tadschikistan, Taiwan, Thailand, Turkmenistan, USA, Usbekistan, Vereinigte Arabische Emirate und Vietnam


Zone 6
Angola, Antigua, Barbuda, Äquatorialguinea, Argentinien, Äthiopien, Australien, Bahamas, Barbados, Belize, Benin, Bolivien, Botsuana, Brasilien, Burkina Faso, Burundi, Chile, Costa Rica, Demokratische Republik Kongo, Dominica, Dominikanische Republik, Dschibuti, Ecuador, El Salvador, Elfenbeinküste, Eritrea, Fidschi, Gabun, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaika, Jemen, Kamerun, Kap Verde, Kenia, Kiribati, Komoren, Kongo, Kuba, Lesotho, Liberia, Madagaskar, Malawi, Mali, Marshall-Insel, Mauretanien, Mauritius, Mikronesien, Mosambik, Myanmar, Namibia, Nauru, Neuseeland, Nicaragua, Niger, Nigeria, Pakistan, Palau, Panama, Paraguay, Peru, Ruanda, S.Tome,Principe, Salomonen, Sambia, Samoa, Senegal, Seychellen, Sierra Leone, Simbabwe, Somalia, St. Christopher and Nevis, St. Lucia, St. Vincent, Südafrika, Sudan, Südsudan, Suriname, Swasiland, Tansania, Togo, Tonga, Trinidad und Tobago, Tristan de Cunha, Tschad, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela und Zentralafrikanische Zentralafrikanische

NOTE: We only send vouchers by e-mail. Therefore, no shipping charges will be applyed for vouchers. Please use the shipping method "Voucher only". With this shipping option, you can only purchase vouchers. A combination with other articles is not possible. If you want to buy more items, please place another order.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 2-4 days, in case of foreign deliveries, within 5-30 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus

In case of deliveries to a foreign country, you have the following payment options:

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

The estimated shipping costs can only be used if the basket is not empty.
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