1. In General
Offers, deliveries and all kind of services are subject to the following business and delivery conditions which you accept when ordering with us. By visiting us, you agree that the laws of the Federal Republic of Germany will govern the conditions of use. The offer is always subject to alteration. We refer to our right to our authorization of disposition. As our products are no mass-produced articles, small alterations from our description and reproductions might occur.

2. Prices
The date of reception of your order is authoritative for the price which includes the VAT. Anytime we can alter our prices. With the date of the publication of the recent price list all former price lists are no longer valid.

Prices are always in Euros.

3. Costs for Postage and Packing
See shop and check-out.

4. Delivery
Place of fulfillment is Höxter. Shipment can only be carried out after having received the advance payment or in exceptional cases on the basis of an invoice (Pay Pal). The risk is with the purchaser. All items purchased from PK-PRO are made pursuant to a shipment contract. This means, the risk for of loss and title for those items pass to the purchaser upon delivery to the carrier.

5. Conditions of Payment
If no other agreements have been made, the amount of the invoice has to be paid within a period of 14 days after receipt of the invoice. If we do not receive the payment within this period the order will be cancelled.

We can only accept Euros as currency. The customer has to pay the change.

6. Reservation of Proprietary Rights
Delivered items remain our property according to § 455 BGB, until the receipt of payment.

7. Damage due to Transportation
Is the packing undamaged and damages are only discovered after unwrapping the purchased items, the buyer has to query within the next three days after having received the delivery with the carrier. He also has to contact PK-PRO. If there are obvious damages at the packing, the buyer has to query right away with the carrier and get in contact with us. In any case, the delivery should remain in the condition in which it was delivered. Please do in any case get in contact with us. Damages subject to inappropriate handling are not subject to the responsibility of PK-PRO!

8. Returns Policy
The buyer is entitled to return items with defects within 10 days after receipt of the delivery. In accordance with our consideration we either remove the defects or send a substitute delivery or issue a credit note. The costs of the return shipment pass to us when the reclamation is legitimate. Otherwise the costs pass to the buyer. Please make sure that the returned items are packed in an appropriate manner and that we get a written statement of the reasons for the return.

9. Privacy
Any and all information collected on our site or through our email contact will be kept strictly confidential. All data are kept and processed according to the necessity for the business and according to the Federal Laws for Data Protection -§ 26, BDSG- and the Teledienstdatenschutzgesetzes -TDDSG- of German

We use your inventory data exclusive for the completion of your order. All customer data is stored and processed considering the relevant regulations by us. You have at any time a right to access, correction, block and deletion of your stored data or information. We do not pass on any of your personal data including your Postal address and E-Mail address without your express and at any time revocable consent to third parties.

10. Court Jurisdiction
Court jurisdiction is for both parts Höxter, Germany. Only in accordance with our consideration prosecution against the buyer can be held at the buyer’s court.

11. Others
The ineffectiveness of some regulations does not affect the validity of these Terms of business.

Cancellation
You are not any more bound to your order, if you send back the ordered items within a period of ten days after having received the shipment. Please confirm your cancellation in a written way, either with an email or a letter. Already used or damaged items (except for damages due to transportation) are not refundable. You can avoid such damages by leaving the items in their original package.